This step-by-step guide will walk you through the process of setting up and managing your groups in YourDriverApp. The basic principles are similar to how you work with a group in WhatsApp or Telegram. But with all driver specific features, YourDriverApp has so much more to offer.
YourDriverApp is specifically made for the independent driver who has gathered a group of fellow drivers with whom he cooperates and dispatches rides within that group. The app gives you the option to book, plan, process and administer jobs with your own secure group. Easy to use and free for all drivers you invite in your group!
Let us go though the steps how to get started with your group(s):
- Connect with your network of drivers
- Setup Groups
- Jobs & Dispatching
Connect with your network of drivers
Building your network by connecting with drivers in your contact list is the first step into successfully integrating YourDriverApp into your business.
The app helps you to differentiate who’s who in your phone’s contact list. A phone contact can be any of the following 3 types:
- Driver - Mark the phone contact as a driver so that you can start exchanging work.
- Customer - Mark the phone contact as a customer so that he/she can be used when booking a new job.
- Other - Use this type for phone contact that is neither a customer nor driver. E.g. friends or family.
Click here to learn more on how to connect to both contacts who already use YourDriverApp and those who are not yet using YourDriverApp.
Now that you have organized your driver contacts you can setup your own private group of drivers.
A group can be referred to as collection/fleet of drivers that can aid a lot in ensuring more efficient job distribution and communication:
- Member overview
- Map with live Track and Trace of your members
Create your own group
As mentioned above a Dispatcher subscription is needed to create your own group. A single Dispatcher subscription enable you to manage an unlimited number of groups and and invite an unlimited amount of drivers to your group.
Click here to learn how you can create a group and add members. You can add drivers individually or share a quick invite link through Whatsapp or Telegram!
More group features
Once you have created your group, the status and location of the group members are displayed in the app. The location of group members is displayed on a map or in a list where the driving direction and approximation of the current speed are also displayed. This information can be viewed by all group members or only by group admins, depending on the group settings.
Now that you have created your group, let's move on to processing jobs within your group.
Jobs & Dispatching
Now that you group is all set up you can start working with this group by creating, planning, dispatching and administering jobs to your own secure group!
You can create jobs either from the Jobs tab or from within your group. In the Jobs tab you find a blue button on the bottom right of your screen; New Job. Tap the blue 'New Job' button to create a new job. Want to know more about the available options click here.
Every ride you create in YourDriverApp will be available in the job overview. When you've dispatched a job in your group, you will find the job under the tab 'Dispatch panel' where you can also directly see the current status of the job.
All valuable information about your jobs, such as; Booking and passenger details and driver information can be found in the job detail screen. You can access and edit the job details by clicking a specific on job in the job overview of your Dispatch panel. Click here to learn more about the features of the job details screen.
Dispatching a job with YourDriverApp is an extremely powerful feature in YourDriverApp. You can assign each job to the driver of your choice or you can let the system take a lot of work off your hands by allowing automated dispatch within your private group of choice. For example, share an assigned trip as a link in your existing WhatsApp, Telegram or mail group. The driver who accepts the trip the fastest, gets the trip including all trip details. And from there the automated processing and administration flow starts again. Super-fast and easy and always within your secure group.
YourDriverApp offers several ways to assign(dispatch) a job to a driver, click here to learn more.
Access the dispatch log in the app to get insight on the full dispatch process.
Administration through the YourDriverApp Portal
Since you now have the tools to set up and manage your group and know how to dispatch, we need to go over one more thing: The administration tool. This tool Is available in the Driver Portal.
The Driver Portal provides 24/7 insight and reports on all activities and earnings for you individually or for your group. You can log in to the Driver Portal here.
The My Settlements section gives an overview of all job settlements. A settlement is the amount for a specific ride that you either receive from a driver or the amount you should pay the driver (commission fee, ride amount etc). An overview can be downloaded in PDF.