In this article we give you a complete description of the Web Booker. The Web Booker is part of YourDriverApp Fleet Solutions and can be integrated to any website.
YourDriverApp has developed a complete and easy to use Web Booker which you can integrate in your website so that your customers can easily book, follow and rate a ride with your business. With the help of our mobile-friendly, online web booker tool you can give your customers a massive user-experience boost!
The Web Booker is available as a web link or widget and thus can easily be integrated on any (mobile) website.
Web Booker
The Web Booker can be configured in the Web Booker section in the Web Portal. YourDriverApp offers a standard configuration, however custom development options are also available, read more about this in the paragraph 'Custom development options' below.
The Web Booker has a clear 5-step order flow:
- Step 1: Customers select pickup address, and optionally their destination. Set time and date and the number of passengers.
- Step 2: Customers can choose their vehicle type and based on your rates the customer can book a one way trip or a return booking.
- Step 3: The customer can enter their contact details here.
- Step 4: The customer can choose their payment method (online payments available) and complete the booking.
- After booking: Immediately after booking the customer receives a fully detailed booking confirmation email. When the trip is completed the customer also receives a fully detailed trip completion email where they can also rate the driver.
In the steps below we describe all features of the Web Booker which are available as standard:
Step 1: Where and when
Features available as standard:
- Pickup address selection
- (Optional) destination address selection
- Drop off date & time
- Flight number (Only visible by selected Google Airport POI)
- Passenger number
- Standard informational text on the right side of the tool
- Standard colours: black & white
Step 2: Pricing
Features available as standard:
- Vehicle selection: All YourDriverApp vehicle types are available (Saloon, Estate, Mini-van, Van, Limo). Standard YourDriverApp vehicle screens
- Your currencies can be displayed
- One way or return bookings available
- Standard booking details summary
Step 3: Your details
Features available as standard:
- First name details required
- Last name details required
- Email details required
- Phone number details required
- Option to leave a note
- Standard booking detail summary
Step 4: Payment
Features available as standard:
- Booking details overview
- Price breakdown overview. Pricing options available through the setup of pricing rules.
- Standard payment methods: Cash to driver, debit card to driver, credit card to driver
- Online payments through Stripe Payment Service Provider integration
- Terms & Conditions and Privacy Policy check box
- Book now feature!
After booking
Features available as standard:
- Book new ride option
- Thank you for booking notification
- Confirmation email sent to the booker with all booking details
- Detailed trip completion email with option to rate driver sent to the booker after trip completion
Custom development options:
YourDriverApp also provides the option to supply a custom build of the Web Booker, personalised to your wishes. These are some of the features available:
- Airport form for Airport only booking
- Add custom field to booking flow
- Advanced colour styling
- Transaction costs
- Add surcharges
- Personal vehicle icons
- Option to use custom texts
- Google Tag Manager integration
- Personal information links
- Payment options
- Your own domain hosting
- Adding pickup instructions to email
- Removing YourDriverApp powered by Branding
- Custom thank you page url
- Option to use custom text font
Required hours will be based on a fixed price estimate by a YourDriverApp representative with a minimum of 1 hour.
Please send an email to contact@YourDriverApp.com to request your needs and wishes and we will contact you to discuss the desired options and costs.
Test the complete solution yourself
See and try the customer facing side in a pre configured demo of the Web Booker here
Or test the full solution and set it up with our own branding, pricing and payment options in a 100% no-risk 14-day free-trial that requires no payment details and expires automatically.
Request your trial here!
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