In this article we will explain how to contact us with all product related questions.
We have tried to make things as easy as possible for anyone interested in our products. All questions regarding the use of any of our products can therefore be asked straight from YourDriverApp.
Just for those that are not (potential) users of our products (e.g. press, developers), we have the option to contact us from our website.
Contact us directly form YourDriverApp
By contacting us from YourDriverApp, we receive all the info we need without bothering you. This important info is automatically sent along with your question without you having to enter anything!
- Mobile number
- Mobile operating system details
- Device details
- App version details
- Subscription details
This info helps us to solve your issues or answer your questions with a minimal required effort from your end.
How to contact us directly from YourDriverApp
You can find the 'Contact us' feature via the 'Settings' tab in the bottom right corner of the YourDriverApp main screens. Press the button 'Contact us', then you are navigated to our 'direct' chat channel. Please note that support is done during CET office hours only. We try to respond within max 2 business days (Monday - Friday) as seen in these screens: